Global aerial platform manufacturer Haulotte has officially opened its new customer support centre in Wuhan, central China. This new facility will allow the company to better provide after-sales services for its local customers.
The opening ceremony was attended by several guests from the Hubei Construction Machinery Chamber of Commerce, Hubei province and surrounding areas. They also had the opportunity to get a first-hand experience with Haulotte equipment such as compact scissor lifts and RTJ articulating booms.
The new centre is aimed to offer a more convenient, efficient and comprehensive customer support in central China. This includes equipment maintenance, refurbishment, refresh, spare parts supply and training.
At the same time, Haulotte signed a training cooperation agreement with the Hubei Construction Machinery Chamber of Commerce. The collaboration sees Haulotte officially set up the Hubei construction machinery training centre at its new facility. Here, Haulotte’s experts will provide a wide range of training courses for aerial work platform operators to enhance their skills.
“We go far beyond simple technical training; our objective is to accompany our customers so that they develop a real safety culture,” said Tim Mo, marketing manager at Haulotte Shanghai.
Haulotte’s Chinese subsidiary is headquartered in Shanghai, with branch offices in Beijing, Wuhan and Guangzhou. The newly established customer support centre in Hubei province and another one in Shandong province confirm the company’s commitment to provide customers with a local and personalised service.